Kerniol - 3/4/25 I started a small painting business, and clients call me for quotes all the time. Looked online for something to manage that without messing up. Found monitoring and scoring all calls with cloud call center stuff. They offer call tracking and affordable plans, plus a free week or cheaper rates if you sign up long, so you can start simple and add things like texting or routing as you go, keeping costs down and easy for a small biz like mine.